Privacy Policy
Last updated: September 2026
This Privacy Policy explains how London Kitchen Fitters (“LKF”, “we”, “us” or “our”) handles personal information submitted through this website and information used to operate the business directory and project-lead service.
1. Information we may collect
We may collect information you submit through enquiry, quote, contact or business-listing forms, including your name, email address, telephone number, postcode, project details and business information. For project enquiries, you may also choose to upload kitchen plans, drawings, measurements, photographs or other project files. We may process technical information about use of the website, such as pages visited, device/browser information and approximate traffic data.
2. Business directory information
Business listings may contain information supplied by a business or obtained from publicly available business sources and third-party services. This can include business names, business contact details, service categories, areas served, websites, ratings, reviews and links to third-party profiles. Business owners may contact us to request corrections or updates.
3. How we use information
We use information to operate and improve the directory, qualify and respond to project enquiries, match enquiries with relevant businesses, maintain business listings, prevent spam and abuse, measure website performance, communicate with businesses about their listings and services, and meet legal or administrative requirements.
4. Project enquiries, lead previews and sharing
When you submit a project enquiry, LKF may use the service requested, general London area, timing and non-identifying project information to identify potentially suitable businesses. Customer contact details and original project files are not intended to be displayed in a public lead preview. They may be made available to an authorised participating business when the lead is allocated or access is otherwise legitimately granted so that the business can respond to your request.
5. Project files
Uploaded plans, drawings, photographs and other project files are used to understand and communicate the requirements of your project. Please do not upload documents containing unnecessary sensitive personal information. Relevant files may be shared with a business that is given authorised access to the corresponding enquiry.
6. Analytics and cookies
We may use analytics and website measurement services, including Google services connected through Site Kit, to understand website traffic and performance. These services may use cookies or similar technologies. Your browser and any consent controls made available on the website can be used to manage applicable cookies.
7. Legal bases
Depending on the circumstances, we process personal information because it is necessary to respond to your request, because we have a legitimate interest in operating and protecting the directory and communicating about relevant business services, because you have given consent, or because processing is required by law.
8. Retention and security
We retain information only for as long as reasonably necessary for the purpose for which it was collected, record keeping, dispute handling, security and legal requirements. We take reasonable technical and organisational measures to protect information, although no internet service can guarantee absolute security.
9. Your data-protection rights
Under UK data-protection law, individuals may have rights including access, correction, erasure, restriction, objection and data portability, depending on the circumstances. You may also have the right to complain to the UK Information Commissioner’s Office.
10. External websites
Our pages may link to businesses, advertisers and other third parties. Their privacy practices are governed by their own policies.
11. Contact
To ask a privacy question, exercise a data-protection right or request a correction to personal information, please use our Contact page.